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Tough Conversations: A Tool for Parents, Part II


Now that we have scratched the surface of the compass from Singleton’s “Courageous Conversations about Race,” it is time to discuss exactly how parents can utilize the compass when having other courageous conversations with their teens. While the compass was originally designed as a method for structuring respectful and productive conversations around race, the same philosophies can apply when tackling tough discussions with teens at home.

Recognize and Validate an Emotional Viewpoint

Understand that, hormonally and developmentally, it is probable that many debates or discussions with your teen will result in your child entering and participating in the conversation from the emotional axis of the compass—and this is okay. Help your teen recognize when he or she is entering the conversation from an emotional angle by first validating his or her feelings. Simply acknowledging their feelings by starting with, “I see that you’re upset and I understand why” will allow teens to remove any defensiveness if a discussion becomes emotional on their end. Remind them and yourself that emotions can run high, and a conflict or argument can greatly benefit from some breathing room. If the discussion becomes combative or unproductive, allow your teen some time to pause, settle, and reflect before proceeding with the conversation. In the heat of the moment, emotions can take over, allowing no room for seeing someone else’s point of view.

Capitalize on Opportunities to Discuss Morality

Entering an important or intense conversation from the moral quadrant of the compass can be an enlightening experience for parents and teens. Let’s say that your teen was caught cheating on an exam. When discussing the situation, approach their misstep from a moral angle. First, ask why they decided to cheat—did they not study enough? Were they afraid of the possibility of failure? Were they trying to appease you with a good grade? What prompted this decision to cheat? Their answer will act as your springboard for discussing the moral implications of cheating. If the fear of failure is what spurred their decision, discuss that success is much more than a letter grade—true success or achievement means reaching an authentic goal or milestone, and there is nothing authentic about a grade that you didn’t earn. Allow them an opportunity to discuss how they quantify what is moral or right versus behavior that is immoral or inherently wrong.

Cold-hard Facts Can Help a Teen See the Light

An intellectual or level-headed approach to a conversation is easier said than done, especially when dealing with adolescents. When parents find themselves in a discussion, debate, or all-out conflict with their teen, it may help to have some fun facts on their side. Encourage your teen to look at the logical approach to an issue by presenting them with sound reasoning or resources to do the searching themselves. When teens have the opportunity to seek logical reasons for or against an important decision, they are less likely to make rash or rebellious decisions. Avoid playing the “know-it-all” role by helping them seek answers, as opposed to throwing answers at them or blatantly coercing their viewpoints.

Tough Conversations: A Tool for Parents, Part I

The “Courageous Conversations Compass,” a tool for ensuring that conversations around race and culture are productive in the workplace, was designed and shared by Glenn Singleton and Curtis Linton to promote courageous yet respectful dialogue. Public school personnel, especially Montgomery County Public School teachers, are probably familiar with both Courageous Conversations and Singleton and Linton’s compass. I personally have encountered instruction or reference to the compass on several instances during professional development classes and trainings, staff meetings, and parent conferences.

What began as a tool for the education realm has evolved into a helpful resource for several different types of conversations requiring courage, honesty, and perspective-taking. For struggling parents, an understanding of the compass and the philosophy behind its methods could certainly help facilitate communication with their teens.

What is the compass?

The compass, pictured below, is a visual, symbolic reference point that participants use to assist in communicating when conversations and viewpoints are not only difficult, but divergent. The four points of the compass, which help to identify from which perspective a participant is entering the conversation, are moral, intellectual, emotional, and relational. When we speak to others, especially about controversial or deeply personal topics, we typically go into the conversation with a certain mindset. The axis from which we enter a conversation depends on our experiences, values, beliefs, and opinions.

Additionally, we may enter a conversation from a combination of two or more points on the compass; it all depends on our thought processes pertaining to the specific topic of discussion. For example, on the very relevant topic of violence in schools, the discussion can quickly morph into a debate, which can then digress into an all-out argument. The reason that a controversial conversation like this would escalate quickly is because participants are entering the conversation from several different points on the compass.

For instance, a family member of a victim of gun violence would likely enter the conversation from an emotional standpoint—the topic resonates with their feelings because of their personal experiences. These feelings will conflict with or push back against a person who enters the conversation on the intellectual axis because it is hard to separate logic and emotion objectively. Therefore, the person who enters from an intellectual standpoint may try to use statistics, data, or trends to argue that guns do more to protect or defend people than to hurt them. However, this is a futile attempt for the intellectual if trying to persuade or counter a person’s emotional viewpoint. Likewise, people entering from the emotional axis will tune out the statistics—a statistic does not account for their lost loved one.

While this is just one example of how we enter the compass, the true value of the conversation strategy is that it allows us to recognize and reflect on why we may converse, debate, or argue the way that we do. It also allows us to gauge how and why another person would express themselves in such a vastly different way. The compass allows us to see, not only where we are coming from, but where the “other side” is coming from. At the root of this method is a deeply reflective practice in perspective-taking. The compass shows us that neither opinion is incorrect or invaluable; instead, it highlights why we disagree when it comes to such contentious topics. So how can we utilize this tool when speaking with our teens? Read ahead to learn how to implement methods for productive conversations using the compass.

Monitoring Grades and Assignments: Tips for Parents

The rise of technology in the classroom has undoubtedly changed the way in which assignments are structured, dispensed, completed, and graded. With many assignments being posted, completed, and assessed through a password-secured online forum, it is no wonder that parents are left scratching their heads. Though the technology provides a sense of ease for teachers and students, parents may struggle to get their hands on tangible assignments, grades, and feedback.

There are a few tips that parents can employ to help to ensure that the digital classroom is an asset, instead of an obstacle, for families.

  • Ask your child’s teacher for “guardian access” to online forums like Google Classroom. This provides parents with their own means of logging into the virtual classroom. Guardian access also allows parents to set email alerts anytime a new announcement, assignment, or grade is posted. This means that parents receive notifications in real time, as opposed to having to wait for their child to bring home the new assignment or rubric. 
  • With the rise of available classroom technology, many schools are adopting a “paperless policy” for most class documents. If tangible copies of assignments and other classwork are preferred, consider printing the documents from home and reviewing them with your child. This strategy allows parents and students the opportunity to look closely and review the assignment or project together. Printing the rubrics or assignments also allows children to have a tangible copy at home, in addition to the digitally posted document. Parents can also print the graded work from Google Classroom to review the comments and suggestions that the teacher has left. 
  • With the option to print and review teachers’ comments, suggestions, and edits, an excellent practice is for parents and children to review the feedback while simultaneously going over the rubric. This allows children to see exactly how their errors translated into the grade that they received. Not only does it provide clarity by showing that a grade is not an arbitrary score, but it allows the opportunity for students to review and discuss their strengths and weaknesses. With the prevalence of reassessments and rewrites, students can also use this review as a starting point for their second draft or attempt at the assignment. 
  • If only the grades are showing up online, and the actual assignment or test is not coming home, ask your child if the tangible paper has been returned. It is possible that the paper copy, once returned, was shoved haphazardly in a binder or locker. Consider creating a “bring home” folder of all graded work. This can be a simple pocket folder in which your child keeps any returned graded work. This way, you can collect, organize, and monitor assignments for your child until he or she is ready to take on that responsibility independently. 
  • Often times, your child’s digital classroom includes a weekly or monthly calendar with due dates, PDF copies of handouts, class notes, and other key information. Parents can either print the calendar, or create their own in tangible or digital form. Transfer or copy all of the due dates onto your parent copy of the calendar and post the monthly assignments on the refrigerator or someplace else that is accessible. This provides children and parents with a constant reminder of approaching deadlines and other important school events.

Tantrums, Tears and Tempers: Behavior is Communication

As any educator will tell you, the behavioral component of teaching young people is one of the main aspects of the career that keeps us on our toes. From one day to the next, the behaviors and emotions that emerge can be as fleeting as a passing thunderstorm. Perhaps the ultimate display of student behaviors rears its head in middle school, when students’ hormones, egos, peer groups, and emotions oscillate on a new level. On days in the classroom where it feels as though I am extinguishing fires all day long, the one saving grace is this reminder: these unkind behaviors come from somewhere specific.

Anger is a secondary emotion. For preteens and teenagers, an emotional explosion or reaction can be like a screaming teapotsuddenly, we notice the steam and hear the shrieking, but what we perhaps did not see moments before was the bubbling that quickly became a rolling boil. A child’s temperament is very much the same in that, seemingly out of nowhere, an emotion can shift. Anger, especially, is an emotion that likely began as something else. Perhaps it grew from frustration, regret, disappointment, etc. Either way, anger is more of the reaction to the initial emotion or incident. Therefore, it is important for teachers to remember that this unfavorable attitude, behavior, or demeanor is coming from somewhere specific. The student himself may not even be cognitively aware of the origin of his frustration; however, a few quick observations can help educators mediate when emotions reach a boiling point.

What was happening right before the emotional outburst? If a teacher can recall the mood of the room or situation prior to a student’s tantrum, they are more likely to pinpoint how the situation escalated. Perhaps the student had just received a low grade on a quiz for which they had thought they’d thoroughly studied. Or maybe a peer took his or her pencil without asking. Even a slight tiff can be the cause of a major meltdown in the classroom. Furthermore, ask yourself if you have noticed anything that may have triggered the student’s response. Has this student been especially moody, withdrawn, or combative lately? Have you noticed a change in her peer group or level of interaction with peers? Have you spoken to parents or noticed a change in grades or motivation? Sometimes a bad day or bad week is just simply that—but other times, the behaviors can be prolonged or escalated.

Seek to understand. Once you have provided a moment for the student to cool off, either in the hall, at the desk, or in a quiet corner of the room, approach the student from the lens of seeking to understand. Too often “What’s wrong?” is met with a non-response or further frustration on the student’s part. Instead, ask the student: “What do you need from me?” or “What can I do to help you get through this tough situation?” A question like this works two-fold—you are showing students that you recognize their emotions/feelings, while also approaching the conversation by expressing your desire to help or fix the situation. When teachers ask students how they can help the situation, it also reminds students that they are not alone in whatever it is that they’re reacting to. This simple gesture can deescalate the tears and tempers quite quickly.  

Whatever you do, do not react. It’ll sound silly, but I occasionally have to remind myself that I am the adult in the room, which means that my students are looking to me for guidance. My tone, attitude, and behavior should be the constant in the room—the one that sets the mood and expectations of the classroom environment. Anyone who has spent any amount of time in a room with 35 teenagers knows that this is much easier said than done. Remember that these are children with child-like emotions and reactions. Also consider the likelihood that the tantrum has nothing to do with you or your class—instead, it could be related to any number of stressors in that child’s life that you know nothing about. However, when tempers flare, take a moment to breathe before your approach the situation—never has gasoline been known to smother a blaze.